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Fitness Science

Privacy Policy

Introduction

At Fitness Science, your privacy is our priority. We are committed to protecting your personal data in accordance with the UAE’s Personal Data Protection Law (PDPL). This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, https://fsdxb.com/, or services.

By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Details: Name, email address, phone number.
  • Health Information: Fitness goals, medical history, or related information (provided voluntarily).
  • Usage Data: IP address, browser type, operating system, and usage details (via cookies).

2. How We Collect Your Data

We collect personal data through:

  • User Input: When you fill out forms (e.g., contact forms, registration, newsletter sign-ups).
  • Cookies and Tracking: Cookies track your activity on the website to improve user experience.
  • Direct Communication: Information provided during consultations or inquiries.

3. Why We Collect Your Data

Your data is collected and used for:

  • Processing bookings and payments.
  • Communicating with clients (e.g., scheduling, follow-ups).
  • Developing personalized fitness plans or services.
  • Marketing purposes (e.g., newsletters, offers, promotions).
  • Improving website functionality and user experience.

We will not use your data for purposes beyond what is stated without prior consent.

4. Legal Basis for Processing Personal Data

We process your data based on the following legal principles outlined in the PDPL:

  • Consent: By providing your information, you consent to its use as described in this policy.
  • Contractual Necessity: Data is necessary for fulfilling our services (e.g., fitness plans, consultations).
  • Legal Obligations: Compliance with UAE regulations.

5. Data Sharing

We do not share your personal data with third parties unless required by law or essential for providing our services (e.g., payment processing).

6. Data Protection and Security

We implement robust security measures to protect your data:

  • Encryption for sensitive data.
  • Secure servers with limited access.
  • Regular security audits and updates.

Despite these measures, no data transmission is 100% secure. If you suspect a breach, contact us immediately.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or to comply with UAE laws. You may request the deletion of your data at any time.

8. Your Rights

Under the UAE PDPL, you have the right to:

  • Access your data.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data.
  • Object to data processing in certain circumstances.

To exercise these rights, contact us at connect@fsdxb.com.

9. Cookies and Tracking

Our website uses cookies to:

  • Enhance user experience.
  • Track website usage for analytics.

You can manage cookie settings through your browser preferences. Disabling cookies may impact certain website functionalities.

10. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. If you believe a child has provided personal data, contact us immediately to have it removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy as necessary to remain compliant with UAE laws or reflect operational changes. Updates will be posted on this page, and you may be notified via email.

12. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact us:

  • Email: connect@fsdxb.com
  • Phone: +971 50 252 7664